Senior Leader for Regional Customer Success

16 hours ago

Dublin, Dublin City, Ireland beBeeDirector Full time
Customer Success Director Job Opportunity

Nitro is a global leader in digital document workflows offering a suite of solutions for seamless PDF, eSigning, identity verification and analytics. Our best-in-class customer success team drives business growth through strategic partnerships.

Job Description:
  • Lead the regional customer success strategy to deliver exceptional value and drive long-term partnerships across enterprise and mid-market customers.
  • Partner with sales, product, support and marketing teams to improve adoption, retention and growth.
  • Collaborate closely with the North America Director of Customer Success to ensure consistent strategies, processes and success plans are implemented across regions.
Required Skills and Qualifications:
  • 10+ years of Customer Success or Account Management experience in enterprise software.
  • Prior experience managing teams across EMEA and supporting diverse international customers.
  • Strong commercial acumen with experience supporting upsell, cross-sell and renewal motions.
Benefits:
  • Comprehensive benefits package including health insurance, dental and vision coverage.
  • Flex time off for work-life balance.
  • Hybrid work model combining in-person collaboration and remote work.

Join our mission-driven team and contribute to shaping the future of digital document workflows.

Why Nitro?

Our company strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.

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