Solutions and Services Advisor
3 days ago
We are seeking a highly skilled Solutions and Services Advisor to join our team. As a key member of our sales organization, you will play a critical role in driving business growth and expansion within the DACH market.
About the RoleIn this position, you will be responsible for managing high-level German-speaking accounts throughout the sales process. You will work closely with Account Executives and Senior Solutions Consultants to ensure client success, with a strong focus on delivering tailored solutions that meet the needs of our customers.
Your Key Responsibilities Will Include:
- Supporting Sales/Post Sales: Manage German-speaking accounts in a hybrid role, supporting both sales and post-sales teams.
- Leading Discovery Sessions: Conduct comprehensive discovery sessions to identify customer business challenges, aligning ActiveCampaign's capabilities to address specific needs and strategic objectives.
- Developing Customized Proof of Concepts: Create and present customised proof-of-concept demos with technical topics, clearly illustrating ActiveCampaign's value in meeting customer requirements and supporting business objectives for both sales and post-sales teams.
- Collaborating with Senior Solutions Consultants: Work alongside Senior team members on complex opportunities to validate technical feasibility, provide in-depth product insights, and ensure a seamless handoff for technical validations.
- Providing Regional Market Expertise: Act as a subject matter expert for the German market within EMEA, providing insights to ensure solutions align with local business practices and expectations.
About You
- Experience: 2+ years in a customer-facing, technical pre-sales role (e.g., Solutions Consultant, Sales Engineer, or Solutions Architect) within the SaaS industry.
- Technical Acumen: Strong knowledge of APIs, data structures, and custom integrations. Proficiency with ActiveCampaign's platform is a plus, along with experience in CRM, marketing automation, or e-commerce integration technologies.
- Sales Mindset: Excellent communicator with the ability to translate technical solutions into valuable business insights for potential clients.
- Adaptability: Comfortable navigating complex sales cycles, able to adjust to different customer needs, especially for German-based accounts within EMEA.
- Collaboration Skills: Strong team player capable of working cross-functionally with AEs, Solutions, and others to deliver complex, tailored solutions.
- Resourcefulness: Self-driven and proactive, with problem-solving skills and an ability to find solutions even with limited guidance.
- German Language Skills: Fluent or highly proficient in German (written and spoken) for effective client engagement and communication.
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