Senior Business Solutions Advisor
4 days ago
Company Overview
Salesforce is seeking a highly skilled Business Consultant to join our team. As a Business Consultant, you will play a critical role in helping customers achieve their business goals and outcomes by providing timely, proactive recommendations that will benefit customers' ongoing usage of Salesforce relating to the Platform product suite.
Job Summary:
- This is an exciting opportunity for a talented Business Consultant to join our team and make a significant impact on our customers' success.
- You will work closely with internal cross-functional teams to drive solution success for customers, including technical product enablement (roadmaps, features, etc).
- As a Business Consultant, you will be responsible for developing relationships with key business and IT stakeholders and becoming an expert on a customer's implementation by knowing their top business goals and priorities.
- You will attain Trusted Advisor status with both key business and technical decision-makers.
Responsibilities:
- Collaborate with customers to understand their business needs and provide recommendations to improve their use of Salesforce.
- Work with internal teams to develop and implement solutions that meet customers' needs.
- Provide exceptional customer service and support to ensure customer satisfaction.
- Stay up-to-date on industry trends and best practices to continually improve services.
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