Senior Demand Generation Coordinator

This is an exciting opportunity for a highly motivated and organised individual to work with a digital health and innovation company. We are seeking a proactive and detail-oriented Deal Desk Coordinator to support our Demand Generation activities.

In this role, you will act as the central point of contact for enquiries, run early discovery processes, schedule sales calls, streamline deal workflows, and ensure alignment with demand generation objectives.

This is an excellent opportunity for a curious and enthusiastic individual who thrives in a dynamic environment and is looking to develop their career in demand generation operations and revenue optimisation.

• Assist in reviewing and processing deals from discovery through to deal close to ensure compliance with stage gates, pricing, and approval policies.
• Act as point of contact for inbound enquires.
• Run tailored outreach to identify new leads.
• Schedule sales calls for the team in a professional and timely manner ensuring all details are uploaded to the CRM.
• Provide timely and accurate updates on deal status to relevant stakeholders.
• Prepare and deliver quotes, proposals, and agreements based on established pricing models.
• Identify opportunities for upselling and cross-selling based on demand generation insights.
• Maintain accurate and meticulous records of deal information, pricing approvals, and contract details in the CRM system.
• Generate regular reports on deal performance metrics, including win rates, average deal size, and cycle times.
• Support the team by providing data analysis to measure the effectiveness of outbound campaigns on sales outcomes.
• Act as the central point of contact for deal desk inquiries and escalations.
• Work closely with demand generation, operations, and finance teams to streamline processes and resolve bottlenecks.
• Ensure alignment between demand generation activities and sales pipeline goals.
• Identify and recommend improvements to deal desk workflows to enhance efficiency and scalability.
• Participate in training sessions to learn and share best practices across teams.

• Bachelor's degree in business, sales, marketing, or a related field (or equivalent work experience).
• 1-2 years of experience in a sales operations, marketing, or administrative support role, preferably in a B2B environment.
• Familiarity and comfort with CRM systems (e.g. Zoho or other similar software platforms) and quoting tools.
• Strong analytical skills with proficiency in Microsoft Office Suite and other reporting tools.
• Excellent organisational and time-management skills with a keen eye for detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• A proactive attitude and willingness to learn in a dynamic environment.
• Ability to multitask and prioritise in a fast-paced environment.

• You have a growth mindset.
• You view setbacks as opportunities for growth and learning and quickly adapt approaches.
• You are a fast learner who can quickly get up to speed with a variety of new systems.
• You effectively prioritise, staying on top of multiple tasks, delegating where possible, considering resources, managing to time, whilst flagging risks.
• You operate with a high level of integrity, diplomacy, tact and professionalism.
• You have a systematic, project management approach.
• You are eager to learn, and be part of a learning culture.
• You are enthusiastic, and love a challenge.
• You are happy to get stuck in.
• You have high capacity for judgment.
• You have strong organisational skills.
• You enjoy working in a varied and often fast-paced environment.
• You believe that learning is achieved not only through formal training but also through exercising the duties of your role.