
Chief Cloud Operations Specialist
3 days ago
Job Role Overview
This is a challenging and dynamic role that requires an individual to contribute to the company's mission of delivering exceptional Information Management solutions. The successful candidate will play a key part in ensuring the reliability, scalability, and performance of cloud-based systems for global customers.
The Key Responsibilities Include:
- Designing, deploying, automating deployment, scaling, and supporting cloud infrastructure for OpenText applications.
- Monitoring systems to track performance metrics; analyzing and resolving issues on multi-vendor cloud infrastructure.
- Continuously analyzing system performance, identifying bottlenecks, and helping to optimize cloud applications to reduce cost and maximize utilization and efficiency.
- Optimizing cloud resources, databases, and network configurations by working effectively with IT, Architecture, and Engineering teams.
- Maintaining high system reliability by creating documentation, product reviews, cloud-related content, learning programs, and providing technical leadership & training.
Requirements and Skills
- A minimum of 5 years of professional experience in a similar role.
- Proficiency in CI/CD tools (e.g., CodeBuild, CodePipeline, StepFunctions, CodeCommit), IaC tools (e.g., Terraform, Packer, AWS CloudFormation), scripting languages (e.g., Python, YAML, JSON, BASH, PowerShell).
- Familiarity with monitoring and troubleshooting techniques (e.g., CloudTrail, Security Hub, GuardDuty, Config); analysis and troubleshooting skills, including for IAM access issues.
- Hands-on experience in optimizing cloud performance, cost, utilization, and efficiency through capacity planning and auto-scaling infrastructure.
- Expertise in cloud hyperscaler compute, storage, and networking (AWS or GCP or Azure); experience with Kubernetes (e.g., AKS, EKS, GKE) and hyperscaler project/account/subscription creation.
- Experience with Service Control Policies, Control Tower, and Customizations for Control Tower (CfCT).
About Us
We strive to create an inclusive work environment where everyone feels valued and empowered to succeed. Our commitment to diversity, equity, and inclusion is at the heart of everything we do.
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