IT Service Delivery Specialist
2 weeks ago
The IT Service Delivery Specialist will be responsible for leading our Service Desk team at Codec Azure, ensuring seamless service delivery to our customers. The successful candidate will have a proven track record of delivering excellent results in a fast-paced support environment.
Main Responsibilities- Lead and mentor the Service Desk team to achieve high performance and customer satisfaction.
- Develop and implement effective strategies to improve Service Desk performance.
- Monitor and report on key metrics to identify areas for improvement.
- Collaborate with Codec Management to drive best-in-class Service Delivery to customers.
- Ensure Problem Management is prioritized in all Service Desk processes.
- Troubleshoot and resolve complex technical issues to minimize downtime.
- 5+ years of experience in a Support role.
- ITIL Certification advantageous.
- Previous experience as a manager or coordinating virtual teams.
- Service Management or Support in large-scale environments.
- Able to investigate and diagnose technical problems across multiple technologies.
- Demonstrated ability to quickly grasp new systems/products.
- Experience with O365/Azure implementations, Microsoft 365 Services, and related disciplines.
- Familiarity with ISO standards beneficial.
- Ability to multitask in pressurised support environments.
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IT Service Delivery Specialist
4 days ago
Dublin, Dublin City, Ireland CR2 UK Ltd Full timeJob Title: IT Service Delivery SpecialistWe are seeking an experienced IT Service Delivery Specialist to join our team. In this role, you will be responsible for managing the delivery of IT services to our customers, ensuring that they receive exceptional support and service.You will work closely with our technical teams to ensure that our software solutions...
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Service Delivery Specialist
7 days ago
Dublin, Dublin City, Ireland DCC Vital Full timeJob Title: Service Delivery SpecialistAbout the Role:DCC Vital is seeking an experienced Service Delivery Specialist to join our team. As a key member of our Customer Service Team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our services.Main Responsibilities:Providing administrative support to...
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Logistics and Delivery Expert
5 days ago
Dublin, Dublin City, Ireland Manna Drone Delivery Full timeManna Drone Delivery is a pioneering company in the field of drone delivery. Our goal is to provide faster and safer food delivery to suburban populations.About the JobThis position plays a crucial role in our operational strategy, where your contributions will directly impact our mission to deliver a seamless service.ResponsibilitiesEnsuring product...
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IT Services Delivery Specialist
5 days ago
Dublin, Dublin City, Ireland Permanent TSB Full timeJob DescriptionWe are seeking a highly motivated IT Services Delivery Specialist to work as part of the Digital Workplace Technology team. This role involves delivering day-to-day support for the Digital Workplace environment to ensure delivery of agreed IT services to the business.You will play a key role in the Digital Workplace team supporting office and...
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IT Service Delivery Director
2 weeks ago
Dublin, Dublin City, Ireland Evad It Solutions Full timeEvad It Solutions is seeking a highly experienced IT Service Delivery Director to lead our service delivery team. This role requires a strong background in managing operational roles, with over 10 years of experience in the MSP industry.The ideal candidate will have excellent communication skills, be able to build strong relationships, and possess strong...
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Delivery Service Specialist
5 days ago
Dublin, Dublin City, Ireland Rentokil Initial Plc Full timeAbout the RoleThis is an exciting opportunity to join Rentokil Initial Plc as a Delivery Service Specialist. As a specialist in field services, you will be required to carry out a range of tasks including servicing customers, installing and fitting products, and collecting units. You will also identify opportunities for additional sales and meet company...
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Customer Service Delivery Specialist
1 week ago
Dublin, Dublin City, Ireland CPL Full timeWe are looking for a Customer Service Delivery Specialist to join our team at CPL in Dublin. The successful candidate will be responsible for delivering excellent customer service and supporting the collection and transportation of recyclable materials. Job Overview:The Customer Service Delivery Specialist will be responsible for:Delivering high-quality...
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Senior Service Delivery Director
7 days ago
Dublin, Dublin City, Ireland IT Alliance Group Full timeJob OverviewWe are seeking an experienced Director of IT Operations and Services to join our team at the IT Alliance Group. As a key member of our leadership team, you will be responsible for overseeing the delivery of all our offerings to customers, ensuring they meet the highest standards of quality and efficiency.Main Responsibilities:Lead and manage the...
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Service Delivery Excellence Leader
7 days ago
Dublin, Dublin City, Ireland Evad It Solutions Full timeCompany OverviewEvad It Solutions is a leading provider of IT services, dedicated to delivering exceptional results to our clients. Our team of experts is committed to excellence in every aspect of our business, from service delivery to customer support.We are seeking a highly skilled and experienced individual to join our team as a Service Delivery...
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Service Delivery Specialist
1 day ago
Dublin, Dublin City, Ireland Awp Health & Life Sa Full timeService Delivery Specialist ? What we do Reporting to the Service Delivery Manager in Operations Transformation & Support, the Service Delivery Technical Specialist will maintain, support and act as the main point of contact for an assigned account by building and managing successful relationships with outsourcing partners who are designated to perform...
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IT Service Delivery Specialist
2 weeks ago
Dublin, Dublin City, Ireland Methodius Ltd Full timeAbout the Role:We are seeking an experienced IT Service Delivery Specialist to join our team at Methodius Ltd. The successful candidate will have a proven track record in delivering high-quality IT services in large corporate environments, with a strong focus on customer satisfaction and technical expertise.The ideal candidate will have in-depth knowledge of...
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IT Service Delivery Specialist
2 weeks ago
Dublin, Dublin City, Ireland TN Ireland Full timeAbout the RoleWe are currently looking for an IT Service Delivery Specialist to join our team in Dublin. This is an exciting opportunity to work on complex system integrations and contribute to the success of our organization.In this role, you will be responsible for ensuring that our ServiceNow platform is integrated seamlessly with other systems and...
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Technical Service Delivery Manager
4 days ago
Dublin, Dublin City, Ireland Evad It Solutions Full timeJob DescriptionThe Service Desk Delivery Manager role at Evad Technology Group is responsible for ensuring seamless service delivery to clients.This involves leading project teams, resolving reliability issues, monitoring progress, tracking KPIs, and coaching teams on Agile tools and techniques.As a key member of the team, you will lead collaborative...
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IT Service Delivery Specialist Lead
2 weeks ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeAs an Urgent Service Delivery Specialist, you will play a critical role in supporting our Senior Service Delivery Manager. Your primary responsibility will be to review and analyze reports and dashboards provided by suppliers, ensuring that all SLA's and KPI's are met. This involves attending Service Reviews and operational calls as a key stakeholder,...
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Urgent Service Delivery Specialist
7 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeJob DescriptionCpl Healthcare is seeking an experienced Urgent Service Delivery Specialist to support our Senior Service Delivery Manager in various activities. The ideal candidate will have 3-5 years of experience in Service Delivery, with a strong understanding of IT controls and regulated industries.Key ResponsibilitiesReview and analyze reports and...
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Service Delivery Specialist
1 week ago
Dublin, Dublin City, Ireland Uniphar Medtech Full timeAbout UsUniphar Medtech is a leading provider of medical technologies and solutions, dedicated to delivering innovative products to hospitals and healthcare professionals across Ireland. Our team is passionate about providing exceptional customer service and support to our clients, ensuring that they receive the best possible care.We're currently seeking a...
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Service Delivery Specialist
7 days ago
Dublin, Dublin City, Ireland NTT DATA, Inc. Full timeJob OverviewNTT DATA, Inc. is a leading provider of digital and AI infrastructure, and we're looking for a talented Service Delivery Specialist to join our team in Dublin, Ireland.About NTT DATAWe strive to innovate, optimize, and transform for long-term success. Our diverse experts work together to deliver exceptional results for our clients.Key...
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Service Delivery Expert
1 day ago
Dublin, Dublin City, Ireland Awp Health & Life Sa Full timeRole OverviewThis is a Service Delivery Technical Specialist role, reporting to the Service Delivery Manager in Operations Transformation & Support.Key ResponsibilitiesMaintain and support assigned accounts by building successful relationships with outsourcing partners.Assist in managing end-to-end service delivery considering related TPP service...
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Service Delivery Specialist
7 days ago
Dublin, Dublin City, Ireland Executive Edge Full timeWe are seeking an experienced Service Delivery Specialist to join our team at Executive Edge in Citywest Business Park. This is a 12-month contract with a view to permanency, offering a great opportunity for growth and development.About the Role:You will be part of a dynamic team handling inbound calls and emails from customers, resolving their queries and...
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Hospitality Service Delivery Specialist
2 weeks ago
Dublin, Dublin City, Ireland BrookLodge & Macreddin Village Full timeHospitality Service Delivery Specialist Job DescriptionWe are seeking a Hospitality Service Delivery Specialist to join our team at BrookLodge & Macreddin Village. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our visitors.Responsibilities:Welcome guests warmly and...