Linguistics Expert with English Language Proficiency

5 days ago


Dublin, Dublin City, Ireland Cognizant Full time

Cognizant is seeking a skilled Linguistics Expert with native-level fluency in the target language to join our team of Language Experts. As a key member of this group, you will closely monitor and evaluate responses quality for your locale.

Job Summary

You will be responsible for evaluating the performance of the language model to ensure that it correctly understands user requests, provides relevant and useful responses, and presents information in a clear and understandable manner. You will also review and evaluate ratings.

Responsibilities
  • Collaborate with the cross-locale team of Language Experts to transform task-specific challenges and observations into valuable insights and process improvement suggestions.
  • Identify and call out what works well.
  • LLM Model Improvement and Accountability: Linguists are directly responsible for driving model enhancements specific to their respective language and partner with Subject Matter Experts to ensure that the model delivers high-quality responses.
  • Data Analysis and Evaluation: Linguists meticulously analyze evaluation data to identify patterns of success and areas for improvement across various releases.
  • Evaluations Trustworthiness: Linguists safeguard the reliability of evaluations by vetting samples and assessing their quality.
  • Contextualized Guidance: Linguists create language-specific evaluation guidelines and instructions to provide tailored support and enhance model performance.
  • Quality Control: They provide feedback and conduct quality assessments on evaluations and rewrites ensuring that human-generated data aligns with the linguistic nuances and expectations of each language.


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