Residential Services Manager

6 days ago

Carlow, Ireland beBeeCustomer Full time €27,000 - €34,000
Accommodation Supervisor Role Summary

As a Accommodation Supervisor, you will be responsible for maintaining excellent standards of cleanliness throughout the hotel.

  • Cleanliness and presentation are key to delivering exceptional guest experiences.
  • You will ensure that all guest bedrooms and bathrooms meet the highest standards of cleanliness and consistency.
  • Providing prompt and professional service is crucial in responding to guests' requests.
  • Supervising Accommodation Assistants requires ensuring work meets our 4-star standard at all times.
  • Daily allocation of rooms and deep cleaning tasks must be effectively managed among team members.
  • Regularly inspecting guest bedrooms ensures they meet our cleanliness standards.
About the Ideal Candidate We're Looking For:
  • High standards of cleaning and flexibility with regards to working hours are essential.
  • Ability to go the extra mile in providing exceptional customer service is vital.
  • Anticipating customers' needs, adapting quickly, and multitasking are critical skills.
  • Previous experience in supervising a similar role is highly desirable.
  • Proficiency in IT systems is necessary.
  • Initiative and ability to work both independently and as part of a team when required.
  • Excellent communication skills and a passion for customer service are paramount.
  • Well-groomed appearance and pride in personal appearance are expected.
Perks and Benefits Package:
  • Competitive hourly wage.
  • PRSA pension scheme offering financial security.
  • Career progression opportunities across multiple departments.
  • Employee Assistance Programme supporting well-being.
  • Digital Wellness Programme promoting healthy habits.
  • Complimentary high-quality meals during duty hours.
  • Discounts on room rates and dining options within Windward properties.
  • Refer-a-friend scheme rewarding loyalty.
  • Ongoing training and development opportunities enhancing career prospects.
  • Employee recognition and awards scheme celebrating excellence.

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