
Retail Operations Director
1 day ago
The Role of the Experienced Store Manager encompasses driving the performance of a store through key focus areas. This involves leading, motivating, and managing all aspects of the team from achieving sales to personal development. The successful candidate will set the Customer Service expectation in the store and deliver same, while driving the performance of the Grooming Studio to maximize bookings and repeat business.
Key Responsibilities:- Leading, motivating and managing all aspects of your team from achieving sales to personal development.
- Setting the Customer Service expectation in the store and delivering same.
- Driving the performance of the Grooming Studio to maximize bookings and repeat business.
- Stock management to include stock takes, ordering, replenishment processing.
- Overseeing the care and comfort of our livestock.
- Ensuring the success of various in-store events that we run.
While retail management experience is essential in this role, we will happily teach you all you need to know about pet and product side of the business. You will also attend regular meetings with your fellow managers where we will update you as to what is new to the business.
What We Offer:- Quarterly bonuses based on K.P.I. delivery
- Contributory Pension Scheme
- Paid Maternity and Paternity Leave
- Access to HSF cash health fund
- Employee Assistance Program
- Store wide discounts plus discounts in our sister companies
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