Claims Technical Specialist

5 days ago


Dublin, Dublin City, Ireland American International Group Full time

At American International Group, we are seeking an experienced Claims Technical Controller to join our team. The primary area of responsibility is Auto Material Damage Appraisal.

The ideal candidate will be responsible for implementing and executing AIG material damage processes & programs by establishing MD standards, communicating, and managing compliance to those standards.

This role involves conducting an ongoing quality control program that tests the accuracy of damage evaluations by aligned panel repair shops or vendors.

Key duties and responsibilities include:

  • Providing oversight of material damage evaluations for both aligned and non-aligned repair shops
  • Calculating claim settlement costs and agreeing vehicle valuations on total loss cases
  • Recommending vehicle for physical inspections where required

The successful candidate will have a Motor Engineering Qualification, full membership to IAEA or working towards membership desirable, experience of motor assessing/claims handling, and understanding of primary estimating skills including Audatex estimating, damage photography analysis, overlap, included operations, cycle time, repair methods, etc.



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