
Operations Manager for Front of House
3 days ago
Job Title: Operations Manager for Front of House
">About the Role:
We are seeking a skilled and experienced operations manager to lead our front-of-house team. The ideal candidate will have a proven track record in hospitality management and be able to motivate and inspire their team to deliver exceptional service.
Key Responsibilities:
- Lead, coach, and develop the front-of-house crew to achieve excellent service standards.
- Manage floor plans, reservations, and service flows to ensure seamless delivery between the kitchen, bar, and floor.
- Support staff with training and development, ensuring they have the skills and knowledge to excel in their roles.
- Oversee tills, monitor supplies, and maintain health and safety standards to ensure a safe and secure environment for staff and guests.
- Maintain accurate records and reports to inform business decisions.
Requirements:
- Proven experience in a hospitality management role.
- Strong leadership and communication skills.
- Ability to thrive under pressure in a fast-paced environment.
- Customer-first mindset with attention to detail.
- Organised and reliable with a strong work ethic.
What We Offer:
- A supportive and dynamic team environment where you can make a real impact.
- Opportunities for growth and professional development.
- Competitive pay with additional incentives.
- A chance to join a well-loved and expanding brand.
- A challenging and rewarding role that offers variety and excitement.
Benefits:
- A comprehensive benefits package including paid time off, sick leave, and public holidays.
- Access to ongoing training and development opportunities.
- A generous superannuation contribution.
- A fun and collaborative work environment.
- Regular team-building activities and social events.
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