
Front of House Leadership Role
6 days ago
Key to our success is a confident and experienced Front of House Manager who can lead, coach and inspire the front-of-house team to deliver exceptional customer experiences.
- Key Responsibilities:
- Lead the front-of-house crew (hosts, floor staff, till operators, takeaway coordinators) in delivering excellent customer service.
- Ensure every guest is welcomed warmly, served efficiently and leaves happy.
- Manage floor plans, reservations and busy service flows between the kitchen, bar and floor for seamless operations.
- Support new staff with training and help them grow their skills.
- Oversee tills, monitor supplies and maintain accurate service standards.
- Maintain health & safety, hygiene and licensing standards at all times.
- Be part of a dynamic team where your leadership makes a real impact.
- Take ownership of a fast-paced restaurant environment.
- Competitive pay with additional tips for hard work.
- Opportunities for growth within a well-established brand.
- A challenging role where no two days are ever the same.
To succeed in this role, you will need:
- Proven experience in a hospitality supervisory or management role.
- Strong leadership and communication skills.
- The ability to thrive under pressure in a busy restaurant setting.
- A customer-first mindset with attention to detail.
- Organised, reliable and motivated to succeed.
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