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Head of International Transfer Agency Services

3 weeks ago


Dublin, Dublin City, Ireland State Street International (Ireland) Ltd Full time
Transfer Agency Operations Leader

We are seeking a seasoned professional to lead our Transfer Agency Operations in EMEA. As Head of Transfer Agency EMEA Operations, you will oversee a team of over 550 employees across 5 countries, driving continuous process improvement and operational excellence.

Main Objectives
- Deliver high-quality transfer agency operations across EMEA, meeting client expectations and driving growth objectives.
- Develop and implement a scalable target operating model, optimizing cost benefits and delivering a truly global support model.
- Foster a culture of innovation and transformation throughout the team, partnering with business leaders to establish strategic plans that align with the company vision and goals.

About You
- 15+ years' experience managing transfer agency operations at a financial services firm or outsource provider.
- Proven track record of delivering transformation, driving operational efficiencies, and creating scale across global operational teams.
- Experienced Operational Risk Management practitioner with expertise in regulated environments.