
Social Media Community Manager
1 week ago
We are seeking a skilled Social Media Community Manager to join our team. The ideal candidate will be responsible for investigating and resolving reported issues via a ticketing system, enforcing clients' Terms of Use by monitoring reports of abuse on the site, and becoming knowledgeable about clients' products and community standards.
This role requires strong personal resilience, with the ability to operate in a pressured and fast-paced environment. The successful candidate will have excellent interpersonal skills, verbal and written communication skills, and empathy. They will also be highly adaptable, with a positive approach to challenges, and able to make decisions, prioritize, solve problems, and work as part of a team.
Required Skills & Qualifications- Strong knowledge of social media platforms and their features
- Ability to analyze data and develop strategies to improve user experience
- Excellent communication and problem-solving skills
- High level of adaptability and flexibility
This is a full-time, permanent position that offers a competitive salary, private healthcare, pension contribution, 25 days of annual leave, extensive training, and access to our Wellness Programme.
About This RoleThis role is perfect for someone who is passionate about social media and has excellent communication skills. If you are looking for a challenging and rewarding role, we would love to hear from you.
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