High-Performance Retail Team Leader
3 days ago
Job Overview
We are seeking a highly skilled and experienced Store Manager to lead our team at Teamworx in Limerick.
The ideal candidate will have a strong background in retail management, a passion for fashion and lifestyle products, and a proven ability to motivate, develop, and lead a team to success.
The successful candidate will be responsible for leading a high-performing team to drive sales, improve customer satisfaction, and maintain high store standards.
Key Responsibilities
- Sales & Commercial Performance:
- Drive store performance by achieving and exceeding sales targets and KPIs.
- Review sales reports to identify opportunities for growth and improvement.
- Ensure an engaging shopping experience that enhances customer loyalty.
Team Leadership & Development:
- Lead, coach, and inspire a team to deliver high standards of service and performance.
- Create a positive and motivating work environment that fosters growth.
- Identify training and development opportunities for staff progression.
Customer Experience & Brand Representation:
- Earn the trust of customers through exceptional customer service aligning with brand values and expectations.
- Lead by example in delivering a personalized and engaging customer journey.
- Handle customer inquiries and resolve escalations efficiently.
Operations & Store Standards:
- Manage all aspects of store operations, including stock control, visual merchandising, and compliance.
- Oversee inventory management to minimize stock loss and maximize product availability.
- Ensure the store is well-presented, clean, and aligned with brand guidelines.
Requirements
- A proven track record as a Store Manager or similar leadership role in fashion, lifestyle, or premium retail.
- Strong commercial acumen with a history of driving sales and profitability.
- Exceptional team leadership, coaching, and people management skills.
- An ability to thrive in a fast-paced, customer-focused environment.
- A solid understanding of retail operations, stock management, and visual merchandising.
- Excellent communication, problem-solving, and organizational skills.
Benefits
- A competitive salary with performance-based incentives.
- Opportunities for career progression within a growing retail brand.
- Staff discounts on a wide range of fashion & lifestyle products.
- A supportive and dynamic work environment.
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