Network and Systems Administrator

7 days ago


Cork, Cork, Ireland NETGEAR, Inc. Full time

The Network and Systems Administrator will be responsible for providing technical support to our users, both locally and remotely, in our European headquarters in Cork.

Responsibilities:
  1. Provide primary IT support for local and remote users by responding to IT support queries received via telephone, email, online or desk visits.

  2. Configure and troubleshoot devices in a Windows environment.

  3. Experience with various application packages, MS Office, Antivirus and security software along with supporting business applications such as Oracle, Zyme etc.

  4. Diagnose and resolve hardware faults such as PCs, screens, printers, phones etc.

  5. First line of support for software issues and/or failures. Troubleshooting application problems independently, resolving or escalating as required. Engaging appropriate IT colleagues when required.

  6. Mobile device – Windows mobiles – iPhone, Android and Intune Mobile Device Management.



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