
Front Desk Operations Manager
8 hours ago
Job Summary
We are seeking a highly skilled and motivated Reception Supervisor to join our fast-paced and award-winning team.
Key ResponsibilitiesThe successful candidate will be responsible for covering a range of duties throughout at the front desk & box office, including:
- Managing front desk operations to ensure seamless guest experience.
- Providing exceptional customer service to meet and exceed guest expectations.
- Collaborating with colleagues to achieve team goals and objectives.
- Maintaining accurate records and reports to ensure compliance with hotel policies.
To succeed in this role, you must possess the following skills and qualifications:
- High school diploma or equivalent required; post-secondary education in hospitality or related field an asset.
- Minimum 1 year of experience in a supervisory role within a hospitality environment.
- Proven track record of providing excellent customer service and resolving conflicts.
- Ability to work effectively in a fast-paced environment and adapt to changing situations.
As a valued member of our team, you can expect a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.
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