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Reception Supervisor

3 weeks ago

Ballina, Mayo County, Ireland Tf Royal Hotel & Theatre Full time

Located in the heart of Castlebar, the TF Royal Hotel & Theatre is the West of Irelands leading destination for dining and entertainment, hosting over 120 national and international events annually, including the capacity to cater for business meetings and private functions.
The TF Royal has recently transformed its food offering with the launch of the Green Room Bar & Restaurant and the Yew Tree Café.
With these recent business upgrades and many more on the horizon, the TF Royal Castlebar has an exciting opening for a Reception Supervisor within their fast paced and award winning team.
Reporting to the Operations Director, the successful candidate will cover a range of duties throughout at the front desk & box office.
Key responsibilities of the Reception Supervisor will include: Become fully familiar with the Front of House Systems and Procedures, ensuring consistent implementation when on duty.
Train, lead, and motivate the team to perform their duties in accordance with Hotel Standards.
Supervise the operations in a hands-on capacity Assist the reception and box office team in handling all arrivals and departures in a friendly and efficient manner, adhering to Hotel Standards.
Operate the computerised system for managing reservations, arrivals, and departures, ensuring all information is accurate and up to date.
Support the department in providing guests with the highest levels of care and personal attention at all times, anticipating their needs and taking initiative to exceed their expectations whenever possible.
The ideal candidate for the Reception Supervisor position should: Be a self-starter who enjoys working in a friendly and productive team.
Have previous supervisory experience in a similar role.
Demonstrate strong communication skills and attention to detail.
Successfully manage your workload and handle busy situations effectively.
Possess a friendly and outgoing personality.
Be enthusiastic and flexible.
Join us in this incredible new opportunity
We are an equal opportunities employer.
The successful candidate must also be legally eligible to work in Ireland Skills: Reception Management Front desk Guest relations Reservations Making Reservations Hotel reception Benefits: Meal Allowance / Canteen Parking