Sales Performance Manager
5 days ago
Company Overview
">Hodson Bay Hotel is part of the Hodson Bay Group, a multinational company with over 700 employees from more than 50 countries worldwide. The group has been certified as A Great Place to Work and has received numerous awards for its commitment to creating a positive working environment.
">Job Description
">The Senior Sales Executive will play a key role in driving revenue growth through strategic sales initiatives. This includes managing and expanding the hotel's corporate and leisure client base, driving direct sales efforts, and ensuring the achievement of revenue targets.
">Key Responsibilities:
">- ">
- Sales Strategy Development:">
- ">
- Assist the Sales Manager in creating and executing the hotel's annual sales strategy and objectives.">
- Identify new business opportunities and market trends to maximise revenue for the hotel.">
- Client Acquisition & Relationship Management:">
- ">
- Actively prospect, acquire, and manage new accounts (corporate, leisure, group, and event clients).">
- Develop and maintain long-term relationships with key clients, DMCs, and industry contacts.">
- Identify customer needs and tailor offerings to provide superior customer service and satisfaction.">
- Account Management:">
- ">
- Monitor the performance of existing accounts, ensuring repeat business, and addressing any client concerns or requirements.">
- Create proposals and negotiate contracts for new business.">
- Ensure all client interactions are documented, and Salesforce (CRM) is consistently updated with accurate information.">
- Revenue Growth:">
- ">
- Work closely with the Sales Manager to set and meet monthly, quarterly, and annual sales targets.">
- Monitor market trends and competitors to adjust pricing and sales strategies accordingly.">
- Assist in the development of promotional campaigns and special offers to attract new business.">
Required Skills and Qualifications:
">- ">
- Sales Acumen: Strong sales skills with the ability to drive revenue and achieve targets.">
- Marketing Understanding: Knowledge of digital and traditional marketing strategies, including SEO, content marketing, and social media.">
- Customer Focus: Excellent customer service skills with the ability to build and maintain long-term client relationships.">
- Analytical Skills: Ability to analyse market trends, sales data, and customer feedback to inform strategic decisions.">
- Communication: Exceptional verbal and written communication skills, with the ability to effectively present ideas and strategies.">
- Creativity: Innovative thinking with the ability to develop unique marketing campaigns and sales strategies.">
Benefits:
">- ">
- We offer a competitive salary and benefits package, including a 39 hour working week and complimentary use of our gym and swimming pool.">
- We also offer career development opportunities and meals provided while on duty.">
- In addition, we have free parking, hotel discounts across the Hodson Bay Group, and motivational benefits such as manager of the quarter etc.">
- We also have a health and wellness programme, active sports and social club, and we strive to create a positive team spirit and enjoyable working environment.">
Others:
">- ">
- This role may require working outside of standard business hours, including weekends and holidays, depending on business needs.">
- Occasional travel may be required to attend trade shows, industry events, or meet with clients.">
- We encourage mutual respect and trust amongst colleagues and foster a people-centric culture.">
Why work with us?
">We are committed to creating a positive working environment where our people feel valued and supported. We offer a range of benefits and opportunities for career development, and we strive to create a fun and engaging work environment.
">Join our team and contribute to our mission of providing excellent service to our guests
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