Senior Operations Director

4 days ago

Galway, Galway, Ireland beBeeLeadership Full time €59,200 - €76,400
Job Title: Senior Operations Director

We are seeking a seasoned senior operations director to oversee the daily operations of our catering and hospitality services. As a key member of our management team, you will be responsible for ensuring the consistent delivery of high-quality services that meet and exceed client expectations.

This is a challenging role that requires strong leadership skills, commercial awareness, and the ability to manage a team effectively. You will be responsible for driving financial performance, controlling costs, and developing staffing plans aligned with business needs and budgetary constraints.

In addition to your operational responsibilities, you will also play a key role in building strong client relationships through regular communication, reporting, and strategic partnership. You will work closely with clients to understand their needs and preferences, and develop innovative solutions to meet their requirements.

To succeed in this role, you will need to possess a proven track record of leadership experience in foodservice or hospitality management. You should have strong commercial awareness, solid budgeting and P&L management skills, and a passion for quality, service, and continuous improvement.

You will also need to be an effective communicator, with strong organizational and problem-solving skills. Proficiency in Microsoft Office and adaptability in a fast-paced, client-focused environment are also essential.

Key Responsibilities:
  • Oversee daily operations across catering and hospitality services to ensure consistent delivery of high-quality services.
  • Drive financial performance through accurate budgeting, forecasting, and profit & loss (P&L) management.
  • Control costs effectively, including labour, food, waste, agency usage, and overheads.
  • Develop and manage staffing plans aligned with business needs and budgetary constraints.
  • Build strong client relationships through regular communication, reporting, and strategic partnership.
  • Promote innovation in food offering, service design, and customer experience.
Requirements:
  • Proven leadership experience in foodservice or hospitality management.
  • Strong commercial awareness with solid budgeting and P&L management skills.
  • Passion for quality, service, and continuous improvement.
  • Skill in building client relationships and leading high-performing teams.
  • Confident communicator with strong organisational and problem-solving skills.
  • Proficiency in Microsoft Office and adaptability in a fast-paced, client-focused environment.

We value our people and strive to build an inclusive environment where every individual can thrive. We celebrate the unique talents, beliefs, backgrounds, and abilities of all our team members.

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