Chief Laboratory Operations Manager
6 days ago
The ideal candidate will possess a high level of scientific knowledge and excellent leadership skills to effectively manage the laboratory team.
- Ensure all scientific support activities are carried out in accordance with established health and safety guidelines, GLS, and local agreements.
- Deliver operational laboratory support and manage team workload and service levels as required by research groups.
- Perform regular maintenance, cleaning, and documentation of laboratory instruments, including pipettes, multi-channel pipettes, balances, pH meters, bioreactors, biological safety cabinets, freezers, and nova systems.
- Develop and implement training programs for laboratory services associates, ensuring full cross-training is in place to develop the team and provide cover for all required service tasks.
- Coordinate and support the laboratory services team to ensure productivity, quality, documentation, work schedules, safety, and housekeeping maintain maximum efficiency.
- Communicate daily with the site services manager to ensure information is shared effectively and actions are taken immediately.
- Escalate issues to the site services manager for review and resolution support.
- Lead the laboratory services team to ensure overall consistency in areas of technical delivery and inter-team and inter-department collaboration.
- Provide technical expertise for all aspects of equipment maintenance and out-of-specification preparations.
- Develop and implement strategies to enhance team morale, motivation, and productivity through effective team building and reward recognition systems.
- Provide key metrics in line with relevant KPIs and defined service level agreements (SLAs).
- KPI reporting for governance meetings and huddle boards on-site.
- Identify and support operational efficiencies by implementing process improvements resulting in time and cost savings for the customer.
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