Laboratory Operations Manager

6 days ago

Dublin, Dublin City, Ireland beBeeLaboratory Full time €55,000 - €76,000

The Team Lead is responsible for managing the on-site laboratory services team, ensuring efficient delivery of core scientific activities to major pharmaceutical clients across Ireland.

Key Responsibilities
  • Maintain Health and Safety guidelines, Good Laboratory Services (GLS), and local agreements in all scientific support activities.
  • Proactively manage team workload and service levels to meet research group requirements.
  • Perform preventative maintenance, cleaning, and documentation of various laboratory instruments including Pipettes, Multi-channel pipettes verification, Balances verification, PH meters glass washing, Bioreactor disassembling, cleaning, and reassembly, Biological Safety Cabinet Freezer deep cleans, and nova system maintenance.
  • Train and mentor new Lab Services Associates in accordance with established protocols.
  • Determine and organize training programs for Lab Services Associates to ensure they possess the necessary skills and knowledge.
  • Ensure full cross-training is in place to develop the team, provide cover for all required service tasks, and maintain maximum efficiency.
  • Coordinate and support the Lab Services team to ensure productivity, quality, documentation, work schedules, safety, and housekeeping.
  • Reschedule resources as needed due to absences or increases in testing by the client.
  • Communicate daily with the Site Services Manager to share information effectively and take immediate actions.
  • Elevate issues to the Site Services Manager for review and resolution support.
  • Lead the Lab Services team to achieve consistency in technical delivery, inter-team collaboration, and inter-departmental relationships.
  • Provide technical expertise for equipment maintenance and out-of-specification preparations.
  • Develop, coach, motivate, and maintain team member morale through effective team-building strategies and recognition systems.
  • Report Key Performance Indicators (KPIs) aligned with Service Level Agreements (SLAs) for Governance meetings and huddle boards.
  • Identify and implement operational efficiencies to reduce costs and enhance customer satisfaction.
Requirements
  • Background: Degree in Chemistry or Biology-related subject.
  • Experience: Previous experience in a customer-facing role, preferably within the pharmaceutical sector.
  • IT Literacy: Proficiency in Excel and SAP is preferred.
  • Tech Support Skills: Capable of troubleshooting technical issues and handling high-priority tasks.
  • Personality: Problem solver, analytical mindset, and people-first attitude.
  • Valid Driving License.
What We Offer
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • Competitive compensation package.
How to Apply

Please submit your application, including your resume and cover letter, to demonstrate your qualifications for this role.

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