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Restaurant Operations Director

1 week ago

Dublin, Dublin City, Ireland Ra Consulting Full time

Job Overview:

The Head of Café Restaurant Operations will play a pivotal role in driving the growth and success of our fast-paced hospitality sector client.

This exciting opportunity involves building on the organisation's proven track record in concept design, establishment, and operation of existing and new business units.

As a key member of the senior leadership team, you will work closely with the CEO and Board to refine systems and processes, ensuring operational excellence across all units.

Key Responsibilities:

  • Proactively review and manage revenue and P&L accounts for 4 separate airport operational units
  • Develop commercially informed proposals and recommendations to enhance unit efficiency and profitability
  • Oversee and ensure effective management/delivery of performance across units
  • Establish procedures, protocols, and KPIs to ensure Unit GMs manage rosters/labour costs, stock, risk, security, etc.
  • Systematically review all processes, operations, and customer service experience in each unit to optimise efficiency and address shortfalls
  • Work with Sales & Marketing team to define, agree, and implement approaches to product/service/menu offerings at different units