Current jobs related to Proactive Merchant Support Expert - Dublin, Dublin City - Paypal

  • Merchant Growth Expert

    4 days ago

    Dublin, Dublin City, Ireland Paypal Full time

    Merchant Growth ExpertWe are seeking a results-driven and strategic Merchant Growth Expert to join our team. As a Merchant Growth Expert, you will be responsible for driving business growth through strategic partnerships, account management, and sales initiatives.This is an exciting opportunity to work with a dynamic team and contribute to the growth and...

  • Specialist I, Merchant Support

    1 week ago

    Dublin, Dublin City, Ireland Payroc Full time

    Title: Specialist I, Merchant Support Reports To: Team leader - Merchant Support, or equivalent position Position Overview: This role is to provide exceptional service to our merchants, partners, and resellers.Our merchants and partners will call our call centre, seeking information on their daily deposits, month-end statements, Payroc products, the status...

  • Marketplace Merchant Onboarding Lead

    3 weeks ago

    Dublin, Dublin City, Ireland B&Q Limited Full time

    OverviewMarketplace Merchant Onboarding LeadPermanentUp to £50,000+ Bonus + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid WorkingSouthampton, Store Support OfficeWe believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO), we equip our stores, our people, and our whole business with everything it...

  • Merchant Success Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Shopify Full time

    Merchant Success Manager (United Kingdom, Ireland)Join to apply for the Merchant Success Manager (United Kingdom, Ireland) role at Shopify.About ShopifyOpportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential....

  • Global Merchant Servicing Manager

    4 days ago

    Dublin, Dublin City, Ireland PayPal, Inc. Full time

    About the PositionAre you looking for a challenging and rewarding role in the payments industry? As an Enterprise Servicing Specialist, you will be responsible for managing a portfolio of our largest merchant customers, providing exceptional proactive and reactive servicing, maintenance, and consultation to customers with the most complex needs. This role...

  • Proactive Customer Support Professional

    4 days ago

    Dublin, Dublin City, Ireland PayPal, Inc. Full time

    About the Job OpportunityIn this role as an Enterprise Servicing Specialist, you will be responsible for delivering exceptional customer experiences to our largest merchant customers. You will collaborate with cross-functional teams to resolve complex customer issues and develop and implement solutions to improve customer satisfaction and loyalty. This role...

  • Apple Pay eCommerce Merchant Specialist

    3 weeks ago

    Dublin, Dublin City, Ireland Apple Inc. Full time

    Apple Pay eCommerce Merchant Specialist - German or French speaking Apple Pay and Apple Wallet continue to grow and become integral to the daily lives of our consumers, and with more developments to come, it's an exciting time ahead for the Apple payments and services business. The Wallet, Payments and Commerce (WPC) team is looking for an Apple Pay...

  • Merchant Services Business Development Manager

    3 weeks ago

    Dublin, Dublin City, Ireland J.P MORGAN S.E Dublin Branch Full time

    Job Description Join the EMEA Payments Merchant Services team, providing acquiring solutions to global multinationals and subsidiaries of J.P. Morgan's multinational clients. As the Business Development Manager, you'll work closely with the Global Payments Sales team and other Wholesale Banking Product verticals to deliver innovative payment solutions. Your...

  • Merchant Services Product Controller

    3 weeks ago

    Dublin, Dublin City, Ireland J.P MORGAN S.E Dublin Branch Full time

    Job Description Join us at JPM Payments and be part of a team that values innovation, collaboration, and professional growth. Apply today to take the next step in your finance career. As we continue to expand and innovate, we invite you to be part of our dynamic team, where your skills and ambitions can thrive. As a Product Controller in our EMEA Payments...

  • Digital Sales Expert

    5 days ago

    Dublin, Dublin City, Ireland Google Inc. Full time

    We are looking for a Digital Sales Expert - Google Shopping Solutions to join our team. As a Digital Sales Expert, you will be responsible for working with merchants across our market to advise them on their Shopping campaign strategy. You will develop and maintain relationships with merchants and agencies to understand their priorities and manage...

  • Business Intelligence Analyst for Merchants

    2 days ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    Grafton Group is seeking a Business Intelligence Analyst for Merchants to join its team and contribute to the company's goals and strategies.The successful candidate will have a degree in Data Science, Statistics, Mathematics, Economics, or Computer Science, and proven experience in data analysis, buying, procurement, or category analysis.This role requires...

  • Proactive Outreach Expert

    1 day ago

    Dublin, Dublin City, Ireland ActiveCampaign Full time

    Key ResponsibilitiesThis role requires strong written and verbal communication skills. You'll need to adapt to evolving commercial strategies, changing market conditions, and dynamic prospect needs.Key responsibilities include:Proactive outreach to prospectsDiscovery process to understand user needsCrafting personalized customer journeysClosing deals using...

  • Specialist I, Technical Support, Third Party

    1 week ago

    Dublin, Dublin City, Ireland Payroc Full time

    Title Specialist I, Technical Support, Third Party Reports To Director - Technical Support, Third Party or equivalent position Position Overview: This role is dedicated to providing exceptional service to our merchants, partners, and resellers.Our merchants and partners will contact our call centre seeking technical support for terminals and gateways in...

  • Sales Professional

    2 days ago

    Dublin, Dublin City, Ireland Chadwicks Group Full time

    About the RoleWe are seeking a talented Trade Sales Advisor to join our team at Chadwicks Stillorgan, where you will play a vital role in providing exceptional customer service, driving sales growth, and optimising branch performance.**Key Responsibilities:**• Build strong relationships with customers to understand their needs and preferences.• Identify...

  • Technical Assistance Expert

    6 days ago

    Dublin, Dublin City, Ireland Payroc Full time

    Key ResponsibilitiesProvide client support via email and telephone to resolve technical issues efficiently.Process all technical enquiries, orders, and general administration in a timely and accurate manner.Coach customers to become product experts, enabling them to become increasingly self-sufficient.Liaise with internal teams as required to ensure seamless...

  • Procurement Data Expert

    2 days ago

    Dublin, Dublin City, Ireland Grafton Group Full time

    Grafton Group Plc is a leading force in the builder's merchanting industry, and we are seeking a Procurement Data Expert to join our team.The ideal candidate will have strong analytical skills, proficiency in data analysis tools, and experience with statistical packages for analysing datasets.This role requires the ability to translate complex data findings...

  • Sales Growth Expert

    2 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Job ResponsibilitiesIdentify, prospect and recruit high-potential merchantsEffectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targetsIdentify and build relationships with key influencers and decision-makers within the executive teams of prospective accountsBe a business partner for new merchants providing them...

  • Proactive Tax Officer

    18 hours ago

    Dublin, Dublin City, Ireland The Panel Full time

    We are seeking a highly skilled Proactive Tax Officer to support the development of a proactive, strategic tax function with an international reach, focusing on identifying opportunities to optimise the group's effective tax rate.In this role, you will assist in developing and executing the group's global tax strategy, partner with the VP of Finance to align...

  • Expert in E-Commerce Tax Solutions

    2 days ago

    Dublin, Dublin City, Ireland Stripe Full time

    E-Commerce Tax Solutions Expertise">We're looking for a highly skilled expert in e-commerce tax solutions to join our Stripe Tax team. As a full stack engineer, you'll have the opportunity to work on one of our newest products, launched recently to solve the pain point of tax compliance for merchants.">Your Expertise">You will be responsible for building and...

  • Proactive Relationship Builder

    18 hours ago

    Dublin, Dublin City, Ireland Datadog Full time

    The Proactive Relationship Builder - Customer Success Lead role at Datadog is an exciting opportunity to leverage your exceptional interpersonal skills and expertise in building long-lasting relationships with our valued customers. As a lead member of our customer success team, you will be responsible for developing and implementing proactive strategies to...

Proactive Merchant Support Expert

2 weeks ago

Dublin, Dublin City, Ireland Paypal Full time

We are seeking a highly skilled Global Customer Experience Specialist to join our team. In this role, you will be responsible for managing a portfolio of our largest merchant customers and providing exceptional proactive and reactive servicing, maintenance, and consultation to customers with complex needs.

Your Key Responsibilities:

  • Provide general account service, including configuration and transaction inquiries
  • Educate merchants on product and account operations best practices
  • Drive continuous improvement in servicing metrics, including SLAs, ticket resolution, and operational contact volume and merchant satisfaction

Requirements:

  • Minimum 2-3 years of experience in a Customer Servicing, Merchant Servicing, Account Management, or Customer Success Management role
  • Experience delivering client-focused solutions that meet customer needs
  • Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)