Director of Operational Excellence

The Senior Director, Compass Integrated Maturity Model will be responsible for designing, deploying and sustaining the Compass Integrated Maturity Model across the organization.

They will partner with cross-functional teams to develop and implement operational excellence and reliability standards. They will also guide design teams, orchestrate accountability and lead change management to drive adoption and continuous improvement.

• Design and stand up the Compass Integrated Maturity Model in collaboration with Safety, Quality, Supply Chain, Digital/BIT, other functions and Site Leadership.
• Guide and coach Compass OpEx and Compass Reliability Design team members to become effective global owners of their elements, tools and standards through design, testing and scaling phases.
• Orchestrate and hold functions and Centers of Excellence (COEs) accountable for the development and deployment of their elements, tools and standards.
• Establish and deploy a model to regularly assess site maturity and provide meaningful feedback on improvement opportunities and performance levers in partnership with COEs and site leaders.
• Develop and implement Communities of Practice (COPs), capability-building programs and training tracks to upskill organizations in Operational Excellence and Reliability.
• Lead change management and communication programs to drive adoption and integration of the Compass system across the organization.
• Collaborate with senior leadership to align maturity model initiatives with overall business objectives.
• Monitor and report on key performance indicators (KPIs) to evaluate the impact and effectiveness of the maturity model.

• Bachelor's degree in Engineering, Operations Management or a related field; Master's degree preferred.
• Minimum of 10 years of experience in operational excellence, continuous improvement or related roles, with at least 5 years in a leadership position.
• Proven experience in designing and implementing production systems, operating systems, maturity models or similar frameworks in a complex, multi-site organization.
• Strong knowledge of Lean, Six Sigma and other continuous improvement methodologies; Black Belt or Master Black Belt certification preferred.
• Strong knowledge of Reliability programs and systems.
• Adept at integrating Digital and AI technologies into operational excellence frameworks; able to leverage advanced analytics, automation and intelligent systems to enhance maturity model design, deployment and continuous improvement.
• Demonstrated ability to work with senior leaders, lead cross-functional teams and drive accountability across diverse functions.
• Excellent project management skills with the ability to manage multiple initiatives simultaneously.
• Strong analytical and problem-solving skills, with the ability to use data to inform decisions and drive strategic direction.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Experience in change management and driving cultural transformation within an organization.
• Ability to develop and deliver training programs and facilitate workshops to build organizational capabilities.
• Strong understanding of business strategy and the ability to think critically about complex problems.
• Ability to stay current with industry trends and best practices in operational excellence and reliability.

The compensation package includes medical, dental, vision, wellbeing programs, 401(k), disability and life insurance, paid holidays, vacation, volunteer days, parental and caregiver leave and other perks.