
Senior Retail Operations Leader
18 hours ago
We are seeking a highly skilled and experienced leader to join our team as a Store Manager. In this role, you will be responsible for leading a fast-paced environment with energy, focus, and commercial awareness.
You will take full ownership of store performance, including team development, operational excellence, customer engagement, and compliance.
This is an ideal opportunity for someone who takes pride in running a tight, efficient operation and understands the importance of building strong teams and consistently exceeding expectations on the shop floor.
You will work with a trusted retail business that values initiative, rewards high performance, and offers a positive, long-term career path for its managers.
Key Responsibilities:- Set and maintain high standards for overall store performance, visual presentation, and merchandising to ensure a consistent and engaging customer experience
- Ensure every customer interaction is delivered to an exceptional standard, reinforcing a strong culture of service throughout the team
- Champion compliance with all internal policies, operational procedures, and health and safety regulations, including full adherence to HACCP requirements
- Lead, support, and develop your team by providing ongoing training, regular feedback, and setting clear expectations for performance and conduct
- Monitor and analyse sales data on a regular basis to identify trends, highlight opportunities, and implement improvements where needed
- Assign roles and responsibilities based on individual team members' strengths and experience, supporting efficient daily operations
- Manage stock levels, oversee inventory processes, and take full ownership of store budgets, cost control, and profit and loss accountability
- Drive store targets through strategic workforce planning, proactive resource allocation, and performance-based management
- Foster a collaborative, team-oriented environment by placing collective success and shared goals above individual interests
Candidates should possess a minimum of 5 years' experience managing teams of 10 or more in a retail environment, with a proven ability to lead, motivate, and develop high-performing teams.
A strong commercial understanding and track record in analysing sales and improving store performance are also essential. Additionally, candidates should have experience in rota planning and long-term resource management, excellent communication and interpersonal skills, and familiarity with Planograms.
Requirements:- Minimum 5 years' experience managing teams of 10 or more in a retail environment
- Proven ability to lead, motivate, and develop high-performing teams
- Strong commercial understanding and track record in analysing sales and improving store performance
- Experience in rota planning and long-term resource management
- Excellent communication and interpersonal skills
- Familiarity with Planograms
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