Customer Experience Specialist

2 weeks ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €35,000 - €45,000
Customer Service Advocate

Our ideal candidate will deliver exceptional customer service and support throughout the purchasing journey, ensuring a 'best-in-class' experience.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries and concerns, maintaining a high level of professionalism at all times.
  • Manage requests from various channels across multiple developments, prioritizing tasks based on urgency and business needs.
  • Coordinate daily appointment scheduling between customers and our aftercare team, fostering strong relationships with stakeholders.
  • Monitor query trends, provide valuable feedback, and contribute to process improvements, driving operational efficiency and excellence.
  • Analyze and report on customer survey feedback, identifying areas for growth and development.
  • Support local stakeholders, including interacting with neighbors to resolve queries promptly and efficiently.
The Ideal Candidate:
  • Possesses a strong passion for delivering outstanding customer experiences, consistently exceeding expectations.
  • Holds a minimum 2 years of relevant experience in a fast-paced, customer-focused role, demonstrating adaptability and resilience.
  • Demonstrates excellent team player skills, with the ability to work collaboratively in a dynamic environment, promoting a culture of open communication and mutual respect.
  • Displays strong time management and planning skills, capable of working under tight deadlines while maintaining attention to detail and quality standards.
  • Has exceptional verbal and written communication skills, with the ability to build lasting relationships with diverse stakeholders, including customers, colleagues, and external partners.
Benefits:
  • Competitive compensation package, recognizing individual contributions and achievements.
  • Opportunities for professional growth and development, supporting career advancement and personal fulfillment.
  • A supportive and inclusive work environment, valuing diversity and promoting a culture of respect and empathy.
  • Access to ongoing training and development programs, enhancing skills and knowledge in customer service and related areas.
Join Our Team:

We are an equal opportunities employer, committed to attracting, retaining, and developing talented individuals who share our values and passion for delivering exceptional customer experiences. If you are a motivated and customer-focused professional seeking a challenging and rewarding role, we encourage you to apply.

  • Customer Experience Specialist

    7 days ago

    Dublin, Dublin City, Ireland beBeeCustomerService Full time €60,000 - €80,000

    Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service and support to our customers.Job Description:As a Customer Experience Specialist, you will be the primary point of contact for customers,...

  • Customer Experience Specialist

    1 week ago

    Dublin, Dublin City, Ireland beBeeCustomerExperience Full time €27,680 - €33,560

    Customer Experience Specialist">Role OverviewWe are seeking a motivated and enthusiastic individual to join our team as a Customer Experience Specialist. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.">Key Responsibilities:Provide...

  • Customer Experience Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeCustomerService Full time €32,000 - €42,000

    About the Role: We are seeking a skilled and dedicated Customer Experience Specialist to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, resolving issues efficiently, and ensuring a seamless shopping experience for our customers.Key Responsibilities:

  • Customer Experience Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeCustomerService Full time €41,184 - €52,488

    Customer Service SpecialistAs a key member of our team, you will play a vital role in providing exceptional customer experiences. Your primary responsibility will be to ensure that all customer orders are processed accurately and efficiently.To achieve this goal, you will need to verify all order information, identify and correct any discrepancies, and...

  • Customer Experience Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €16,940 - €17,922

    Exceptional Customer Experience SpecialistWe are seeking a highly motivated and enthusiastic individual to fill this key role in our retail store. As a crucial member of our team, you will play a vital part in delivering outstanding customer service and contributing to the success of our business.Key Responsibilities:Deliver exceptional customer experiences...

  • Customer Experience Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €60,000 - €100,000

    Job SummaryAs a Customer Experience Specialist, you will be responsible for delivering exceptional user experiences through process improvement, order management, and problem-solving strategies.Main ResponsibilitiesInteract with buyers and sellers in a customer-centric manner to ensure a positive experience.Resolve all customer inquiries and issues related...

  • Customer Experience Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Bayerische Motoren Werke Aktiengesellschaft Full time

    OverviewBMW Group Financial Services Ireland is looking for a Customer Experience Specialist.This role is based in our head office in Santry, Dublin.The customer service team are at the heart of our business and plays a pivotal role in representing the customer's voice within our organisation.In this role, you will be the first point of contact for...

  • Customer Experience Specialist

    1 week ago

    Dublin, Dublin City, Ireland Bayerische Motoren Werke Aktiengesellschaft Full time

    OverviewBMW Group Financial Services Ireland is looking for a Customer Experience Specialist.This role is based in our head office in Santry, Dublin.The customer service team are at the heart of our business and plays a pivotal role in representing the customer's voice within our organisation.In this role, you will be the first point of contact for...

  • Customer Experience Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland Bayerische Motoren Werke Aktiengesellschaft Full time

    OverviewBMW Group Financial Services Ireland is looking for a Customer Experience Specialist. This role is based in our head office in Santry, Dublin.The customer service team are at the heart of our business and plays a pivotal role in representing the customer's voice within our organisation. In this role, you will be the first point of contact for...

  • Customer Experience Specialist, Sales

    1 week ago

    Dublin, Dublin City, Ireland Tesla Full time

    Customer Experience Specialist, Sales (Full Time) - Galway, IrelandJoin to apply for the Customer Experience Specialist, Sales (Full Time) - Galway, Ireland role at TeslaOverviewWhat To Expect: As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding...