Senior Diagnostics Support Professional

2 days ago

Dublin, Dublin City, Ireland beBeeField Full time
Field Applications Specialist

The successful candidate will be responsible for delivering exceptional customer service by commissioning and supporting diagnostic instrumentation. This includes leveraging our extensive assay menu, comprehensive training programs, and robust troubleshooting resources to ensure optimal system performance.

As part of the European Implementation Team, the Field Applications Specialist will be based in Ireland, supporting local customers and making a direct impact on patient health and overall well-being. Our vision is to relentlessly re-imagine healthcare—one diagnosis at a time.

  • Develop knowledge to understand the industry, the company, the products, tools, and the team through a clear Development Pathway program.
  • Provide excellent professional support and training to customers.
  • Maintain customer support logs and internal records in a timely manner, resolve issues to deliver a high-quality Customer Experience.

The essential requirements of the job include:

  • A University Scientific degree + proven experience in chemical chemistry and immunoassays laboratory.
  • Ability to interact with customers on a detailed scientific basis to ensure customer needs are fulfilled.
  • Ability to travel and provide service in assigned geography, as well as periodic travel to other areas and overnight travel.

This role operates independently within their geographic territory; however we operate as a team to share standard methodologies, mentor and receive expert technical support. Classified as remote worker, provided with a company car, mobile phone and laptop.

For this challenging opportunity, please apply if you thrive in a fast-paced environment and want to make a real-life impact in the field of diagnostics.

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