Retail Team Leader

8 hours ago

Limerick, Limerick, Ireland beBeeDiversity Part time €32,000 - €42,000
Job Description

We are seeking a highly skilled and motivated team player to join our retail team as a Supervisor. As a key member of our store leadership, you will be responsible for ensuring the efficient running of the shop floor, achieving high levels of customer service, sales, and profit.

The Supervisor plays a crucial role in driving shop floor sales, exceeding store targets, and motivating the team to achieve these goals while offering an exemplary store journey to our customers.

Key Responsibilities:
  • Ensure the efficient running of the shop floor, achieving high levels of customer service, sales, and profit.
  • Support the management team in managing all personnel, product & merchandising functions, business processes, and results for the store.
  • Participate in weekly management meetings and other staff meetings.
  • Clearly communicate with staff about all marketing and sales promotions.
  • Drive shop floor sales and exceed store targets through motivating the team to achieve these goals, while offering our customers an exemplary store journey.
  • Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
  • Support the team in delivering the business strategy, and ensure everyone has received consistent training on product knowledge and store maintenance.
  • Achieve company standards/goals for personal sales results: sales vs budgets, sales per hour, and units per transaction.
  • Perform manager-on-duty functions, manage store opening/closing functions, and the sales floor.
  • Focus staff on the importance of quality relationships with internal and external customers.
  • Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
  • Ensure "door to floor" best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
  • Work with the management team to build a talent pool for key positions, including possible successors.
Requirements:
  • Previous supervisory or specialist roles within a premium or luxury brand.
  • Previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
  • Effective communicator with the ability to cultivate belonging.
  • Collaborative approach to winning and recognizing and celebrating the contributions and achievements of others.
  • Courageous in giving feedback that promotes positive behavioral change.
  • Adaptable and able to work with pace.
  • Energetic and inspiring presence on the shop floor.
  • Approach all issues with a 'can do' approach and make informed decisions to find in-store solutions.
Benefits:

We offer a comprehensive benefits program designed to support our associates, both at home and at work.

Our organization is committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.

Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

Equal Opportunity:

Our organization is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state, or local law.

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