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Temporary Fundraising Campaigner

3 weeks ago

Dublin, Dublin City, Ireland beBeeFundraiser Full time €35,000 - €40,000

Job Opportunity: Temporary Fundraising Executive / Customer Service Agent

This is an excellent opportunity for a passionate and personable individual to join our fundraising team. As a temporary Fundraising Executive / Customer Service Agent, you will be the friendly and compassionate voice of the charity, speaking directly with existing and potential supporters to inspire donations, thank them for their generosity, and update them on the impact of their support.

The ideal candidate will be confident, empathetic, and comfortable working to targets while keeping conversations genuine and mission-focused.

Key Responsibilities:
  1. Make outbound calls to current, lapsed, and potential donors
  2. Share updates on the charity's work and impact
  3. Accurately record all interactions in a CRM database
  4. Achieve agreed fundraising and supporter engagement targets
  5. Work closely with the fundraising team to tailor messages and campaigns
  6. Follow best practice, charity regulations, and GDPR requirements
Person Specification:Essential:
  1. Excellent communication and listening skills, with a warm and engaging phone manner
  2. Empathy and sensitivity when discussing challenging topics
  3. Ability to work to fundraising targets while maintaining supporter trust
  4. Experience in customer service, telesales, call centre work, or fundraising
  5. Strong attention to detail and accurate data entry skills and previous administration experience
  6. Comfortable using CRM systems (training provided)

This is a one month temporary contract.