Customer Experience Advocate

7 days ago

Dublin, Dublin City, Ireland beBeeCustomer Full time €30,000
Job Description

This role involves delivering exceptional customer experiences across all product lines, ensuring customer satisfaction and loyalty. You will promote the positive reception of our brands, taking ownership to develop long-term relationships with customers and engage with new products.

Key Responsibilities
  • Deliver outstanding customer service in line with industry guidelines promoting positive customer satisfaction.
  • Handle and escalate complaints in a fair manner, following established procedures.
Required Skills & Qualifications
  • A minimum of experience in a customer-facing environment, preferably within the financial sector.
  • Strong communication skills, ability to remain objective and demonstrate empathy.
  • Experience using technology with strong keyboard skills.
Why Work with Us

Be part of an expanding team in a city centre office. We offer comprehensive training and professional development opportunities, as well as a supportive work environment. Enjoy a hybrid working policy and make a real difference for customers.

About This Role

This is an exciting opportunity to contribute to our customer-centric approach. As a key member of our team, you will play a vital role in shaping our customers' experiences.

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