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Customer Service Ambassador
3 weeks ago
We are seeking a Part-time Meetings & Events Porter to join our team. As a Meetings & Events Porter, you will be responsible for providing exceptional guest service in all Meetings & Events and Food & Beverage areas.
Your Key Responsibilities- Provide exceptional guest service in all Meetings & Events and Food & Beverage areas, ensuring that the agreed-upon standards are consistently met.
- Collaborate effectively as part of the team, being mindful of colleagues' needs and demonstrating flexibility with working hours.
- Actively promote sales within the department and throughout the hotel.
- Maintain safe working practices in the Meetings & Events areas, promptly addressing any spillages or safety hazards.
- Acquire in-depth knowledge of the department's standard operating procedures, especially regarding room setups.
- Experience working in hospitality
- Experience working with customers
- An excellent command of the English language
- Excellent organisational skills
- Experience working in a fast-paced environment
- Be a strong team player
- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
We believe in promoting from within and offer opportunities for career growth and development.
Details- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Hospitality
