Regulatory Quality Analyst

6 days ago


Ballina, Mayo County, Ireland Sigmar Recruitment Full time

About the Role:

We are seeking an experienced Quality Complaints Analyst to join our team. As a Complaints Processing Analyst, you will be responsible for ensuring customer complaints are handled efficiently and in compliance with global regulations.

Your responsibilities will include overseeing investigations, identifying root causes, and tracking corrective/preventive actions to resolution. You will also ensure all complaint records meet global regulatory requirements.

Key Responsibilities:

  • Investigate and document product complaints, including root cause analysis and CAPA implementation
  • Coordinate cross-functional activities related to adverse events, product quality concerns, and customer service complaints
  • Work closely with internal departments to drive timely complaint resolution
  • Ensure all complaint records meet global regulatory requirements

What We Offer:

Competitive hourly rate

Experience working in a leading pharmaceutical company

Ongoing training and career development opportunities



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