Remote French Customer Care Specialist Position

5 days ago


Dublin, Dublin City, Ireland beBeeCustomer Full time €50,000 - €70,000
French-Speaking Customer Support Professional

We are seeking a highly skilled professional to join our client care team as a remote-based customer support specialist in Ireland.

Key Responsibilities:
  • Deliver exceptional consultative services to valued clients, ensuring a seamless and satisfactory experience.
  • Take ownership of complex cases from initial contact to resolution, demonstrating proactive problem-solving skills.
  • Communicate effectively in both French and English, adapting to diverse needs and preferences.
  • Collaborate with cross-functional teams to resolve technical or product-related queries, fostering a culture of collaboration and innovation.
  • Bring a positive attitude, flexibility, and resilience to every interaction, driving success and growth.
Requirements:
  • Fluency in French (C2) and English (C1).
  • Experience in customer-facing roles or technical support environments.
  • Strong analytical skills, with the ability to analyze complex situations and develop effective solutions.
  • A willingness to work flexible hours, including some weekends and holidays, to meet business demands.
What We Offer:
  • A competitive salary, accompanied by bonus and equity opportunities.
  • A comprehensive benefits package, including healthcare and pension plans.
  • A supportive international environment that fosters growth, development, and continuous learning.


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