Senior ICT Operations Manager

4 days ago


Dublin, Dublin City, Ireland Sfg & Ncc Full time
About the Job

Sfg & Ncc is a leading provider of ICT services, and we are seeking a Senior ICT Operations Manager to join our team. This is a fantastic opportunity for someone who wants to take their career to the next level and work with a dynamic team.

The successful candidate will be responsible for delivering high-quality ICT services to our customers, including mobile application management and support, security administration, support and oversight, end user device administrations and management, MS365 tenant and domain administration and management, telephony services administration, configuration and enhancement, MS365 environment technical support and management, project management support for business application and CRM initiatives.

This role requires strong leadership skills, with the ability to lead cross-functional teams and drive business outcomes. The successful candidate will also have excellent communication skills, with the ability to engage with stakeholders at all levels.

The successful candidate will report directly to the ICT Manager and will be responsible for providing input into the development and transformation of the ICT Operating model, helping bring the discipline, consistency and great service delivery experience associated with ICT service management best practices.



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