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Customer Experience Coordinator

1 week ago

Dublin, Dublin City, Ireland Core Credit Union Ltd Full time
Company Overview

We are Core Credit Union Ltd, dedicated to providing exceptional financial services to our members. Our mission is to empower individuals and families by offering tailored solutions that cater to their unique needs.

This role offers an exciting opportunity to join our fast-paced environment, where no two days are alike. As a Member Services Officer, you will be at the forefront of delivering unparalleled customer experiences, working closely with colleagues to ensure seamless interactions and efficient operations.

Some key responsibilities include:
  1. providing expert guidance on credit union products and services;
  2. processing account transactions and maintaining accurate records;
  3. carrying out back-office administration duties and other tasks as assigned;
  4. participating in company-sponsored volunteer activities and community service initiatives.

Requirements: To succeed in this role, you will need to possess:
  • a minimum of 1 year of experience in a customer service role, preferably in the financial industry;
  • strong communication and interpersonal skills;
  • excellent organisational and time management abilities;
  • the capacity to work well in a team environment;
  • proficiency in Microsoft Office applications;
  • a high level of accuracy and attention to detail.