Executive Receptionist Position

3 days ago

Cavan, Cavan, Ireland beBeeCustomer Full time €30,000
Job Title: Hospitality Lead

We are seeking a talented and customer-focused lead to join our successful hospitality team in Cavan.

This role is central to creating an outstanding first impression and ensuring that all guests enjoy a warm and professional welcome.

You'll be part of a collaborative and supportive team, playing a key role in daily guest operations, check-in/check-out procedures, and ensuring that all services run smoothly.

Responsibilities include warmly welcoming and checking in all guests on arrival, communicating hotel services and facilities to guests in a clear and friendly manner, managing check-in and check-out procedures efficiently, handling daily cashing and balancing of tills, dealing with guest complaints or issues in a professional and timely manner, completing handover briefings to ensure smooth team communication, and liaising with all relevant departments to coordinate guest needs.

Requirements include being a strong team player with excellent communication skills, previous hotel reception/front office experience desirable but not essential, flexibility to work a roster that may include evenings and weekends, ability to multitask in a fast-paced environment, and excellent attention to detail and organisational skills.

In addition to the responsibilities outlined above, we are looking for someone who can:

• Provide exceptional customer service and create a positive experience for every guest

• Work effectively as part of a team to achieve common goals and objectives

• Maintain accurate records and reports, including guest information and financial transactions

• Stay up-to-date with industry trends and best practices, and apply this knowledge to improve hotel operations

• Communicate clearly and effectively with colleagues, management, and guests

If you have a passion for delivering outstanding customer experiences and leading high-performing teams, we would love to hear from you

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