
Senior Workspace Experience Director
2 weeks ago
Job Title:
Senior Workplace Experience Coordinator
About the Role:
We are seeking a proactive and organized individual to join our team as a Senior Workplace Experience Coordinator. This role will report to our Workplace Experience Manager based in Vancouver, Canada, and partner with our Shanghai office.
Main Responsibilities:
- Coordinate office maintenance requests, collaborating closely with vendors to ensure timely repairs and upkeep.
- Provide regular status updates on projects and initiatives.
- Manage mail, shipping, and office procurement processes to ensure smooth operations and timely vendor payments.
- Organize office layout and maintain inventory to optimize space and resources.
Vendor Management & Facility Support:
- Build and maintain strong relationships with external vendors.
- Liaise with facility management vendors (e.g., cleaning, catering, security) to ensure smooth office operations.
- Partner with IT to maintain and support office equipment.
Event Planning & Coordination:
- Ensure effective management of Dublin meeting room calendars.
- Organize offsite events, including travel, catering, AV, and venue logistics.
- Serve as the main point of contact for internal events, ensuring clear communication with staff throughout planning and execution.
- Oversee event logistics and budgets, ensuring timely invoicing and alignment with financial guidelines.
Team & Employee Support:
- Build strong relationships with Dublin leadership to foster collaboration and innovation.
- Partner with HR and Health & Safety teams to update and maintain office policies as needed, ensuring a safe and compliant work environment.
- Assist in onboarding new hires, including IT setup and office tours, making their first day experience smooth and welcoming.
- Address employee queries relating to workplace experience, office policies, and travel.
- Provide support to remote employees within Europe.
- Work within the annual budget, ensuring accurate and timely reporting of expenses.
- Assist the Workplace Experience Manager with various projects to enhance the hybrid environment.
- Support the studio with ad-hoc tasks to maintain an efficient and organized workspace.
Requirements:
- 5+ years of experience in Office Management, Administrative Assistance, or Project Management.
- Friendly, approachable demeanor with a customer-service attitude, ready to support employees and visitors alike.
- Proficiency in MS Office (Excel, Outlook) and experience with purchasing and expense management systems like Oracle iProcurement.
- Strong prioritization and workload management skills, with confident decision-making and initiative-taking abilities.
- Experience conducting surveys and driving process improvement.
- Comfortable working with a remote manager in a different time zone and building relationships with local leadership.
- Ability to travel to Canada/USA, potentially for onboarding support.
- Skilled in capturing meeting minutes and action items.
About Us:
We are a dynamic and innovative company that delivers unrivaled gaming experiences for the world to enjoy, together. We strive to create the most iconic brands in gaming and entertainment, driven by our mission to deliver fun and unforgettable entertainment for our player community.
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