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Retail Operations Manager

7 days ago

The Municipal District of Adare Rathkeale, Ireland Screwfix Direct Ltd Full time
About the Role

We are seeking an experienced supervisor or duty manager to lead our retail team. The ideal candidate will have a proven track record of managing small teams in fast-paced environments, with excellent customer service skills and the ability to translate those skills into sales. If you're passionate about delivering exceptional customer experiences and driving business growth, this could be the perfect opportunity for you.

Key Responsibilities
  • Provide exceptional customer service, addressing customer queries and concerns in a timely and professional manner
  • Manage daily store operations, ensuring that all tasks are completed efficiently and effectively
  • Lead by example, setting high standards for yourself and your team members
  • Monitor and control stock levels, maintaining accurate records and reporting any discrepancies