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Tax Process Optimization Director
3 weeks ago
This role is designed for a dynamic leader with a strong background in operational excellence, process optimization and people management.
Key Responsibilities:- Lead and coordinate operational execution across tax-related processes ensuring timely and accurate delivery.
- Drive continuous improvement initiatives including automation and simplification of workflows.
- Manage and develop a high-performing team fostering a culture of accountability and growth.
- Manage client relationships with a strong focus on collaboration and adherence to SLAs.
- Act as the primary interface between tax operations and key stakeholders.
- Oversee service delivery from external vendors including performance tracking and issue resolution.
- Ensure adherence to internal procedures and contribute to the evolution of the Target Operating Model (TOM).
- Support strategic projects and transformation initiatives.
- Proven track record in operations or process management.
- 10+ years experience in a related role.
- Strong leadership and people management skills.
- Experienced in handling challenging clients through expertise communication and relationship management.
- Driving a strong risk and control environment including conduct ethical behaviour and risk excellence speak up culture.
- Excellent communication and stakeholder management abilities.
- Familiarity with tax operations or financial reporting is a plus.
- Fluent in English German.
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location but you may expect generous medical care insurance and savings plans among other perks.
About Us:We truly believe our employees' diverse backgrounds experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.