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Reservations Coordinator

3 weeks ago

Naas, Co Kildare, Ireland beBee Careers Full time
Reservations Coordinator

We are seeking a highly motivated and organized Reservations Coordinator to join our team. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our hotel.

Key Responsibilities:

  • Manage telephone and email enquiries, providing excellent customer service and ensuring all queries are resolved promptly.
  • Identify new contacts, develop sales leads, and respond to sales opportunities to maximize revenue.
  • Produce quotations and written confirmation to clients, maintaining accurate records and adhering to company policies.
  • Monitor customer satisfaction regularly, resolving any outstanding issues to ensure future business.
  • Maintain a thorough understanding of our properties' facilities and processes, ensuring seamless communication with colleagues.

Requirements:

  • Flexible with hours, able to work effectively in a fast-paced environment.
  • Experience with Opera or similar software desirable but not essential.
  • Excellent administration skills, with strong attention to detail and organizational abilities.
  • Able to work as part of a team, supporting colleagues to achieve common goals.

Benefits:

  • Opportunities for learning and development, enhancing your career prospects.
  • All team members receive free leisure centre membership.
  • Discounted rates for FBD Hotels and Resorts.
  • Employee Assistance Programme and Wellness initiatives.