Senior Food and Beverage Service Professional

2 weeks ago

Galway, Galway, Ireland beBeeCustomerExperience Full time €18,000 - €25,000
Job Title: Senior Food and Beverage Service ProfessionalJob Overview

This role involves delivering exceptional customer experiences across various food and beverage operations. Key responsibilities include working in all areas of food service, interacting with guests, taking orders, setting up tables, following cash handling procedures, managing guest queries efficiently, upselling using incentives, maintaining brand standards, and ensuring cleanliness.

Key Responsibilities
  • Work in all areas of food and beverage, including the bar, restaurant, and room service
  • Welcome guests with a polite and friendly manner
  • Take and deliver customer orders with high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries efficiently
  • Upsell using departmental incentives
  • Maintain brand standards
  • Ensure cleanliness of work areas
Benefits and Requirements
  • Fulfillment of key job responsibilities to deliver excellent customer experiences
  • Promotion of hotel services and amenities to enhance guest satisfaction
  • Cultivation of effective communication skills to manage guest queries efficiently
About this Role

This role plays a crucial part in delivering an exceptional guest experience across all aspects of food and beverage operations. It requires strong interpersonal skills to interact with guests effectively, coupled with the ability to multitask and prioritize tasks efficiently.

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