Manager of Operational Excellence

4 days ago


Dublin, Dublin City, Ireland Lincoln Recruitment Ltd Full time
About the Company

Lincoln Recruitment Ltd is seeking a highly skilled Senior Manager of Operations Support to join their team. This is an exciting opportunity for a motivated and experienced operations professional to make a real impact in the transport industry.

The successful candidate will be responsible for ensuring the efficient management of all scheduling activities and operational initiatives. They will work closely with Regional Service Delivery Teams to achieve operational efficiencies and drive strategic improvements.

Key Accountabilities
  1. Serve as the Senior Manager representative on the Scheduling Committee for all schedule-related matters.
  2. Ensure operational efficiencies are achieved and maintained on all schedule changes.
  3. Lead the schedule negotiations process with the Bus Connects project.
  4. Oversee the timely implementation of schedule changes.
  5. Act as a management representative on the Scheduling Tribunal.
  6. Maintain and enhance the rostering process and agreements across all depots, identifying further efficiencies.
  7. Review marked-in & spare rostering to ensure alignment with agreements and service delivery requirements.
  8. Apply Public Holiday Skip & Annual Leave roster in all depots.
  9. Implement new roster structures for drivers.
  10. Support local management teams on Trade Union and Industrial Relations matters.

Skills and Qualifications
  • Proven experience in managing operations, preferably within the transport or related sector, with strong leadership in day-to-day operations.
  • Deep understanding of bus networks, operational procedures, and scheduling processes.
  • Practical experience in managing trade union negotiations and successfully navigating collective agreements.
  • Expertise in ensuring compliance with Public Service Obligation (PSO) and BMO service contracts.
  • Strong time management skills with the ability to meet deadlines in high-pressure environments.
  • Demonstrated ability to drive change initiatives, improve operational processes, and achieve organizational goals with minimal disruption.


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