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Front Line Ambassador

3 weeks ago

Galway, Galway, Ireland beBeeCustomerService Full time €25,000 - €40,000
Customer Experience Representative

We are looking for a charismatic individual to become the face of our brand and engage with customers from the moment they enter our store. As a Customer Experience Representative, you will have the opportunity to create unforgettable experiences for every customer.

This role is within our store team, where you will directly interact with customers, listen to their needs, and advise them on which products best suit them. You will turn every customer interaction into a memorable experience by working closely with your Store Manager and Assistant Store Manager.

You will be responsible for providing a best-in-class customer experience by delivering friendly, knowledgeable service, following store operational and safety procedures, and maintaining a clean and tidy store environment according to company visual merchandising standards.

Key Responsibilities
  • Engage directly with customers, listen to their needs, and advise on product matches
  • Provide a best-in-class customer experience by delivering friendly, knowledgeable service
  • Follow store operational and safety procedures
  • Keep the store clean, tidy, and aligned with visual merchandising standards
  • Collaborate with Store Manager and Assistant Store Manager to achieve personal and store goals
Required Qualifications
  • Relevant experience in a similar position within retail or hospitality
  • A customer-service mentality and team-player work ethic
  • Decision making and problem-solving skills
  • Good attention to detail, organized and structured
Benefits
  • Training and development opportunities
  • Competitive bonus scheme
  • Rituals employee discount
  • Numerous wellbeing initiatives and EAP
  • Company & Team Events

All information will be kept confidential according to EEO guidelines.