Technical Guidance Specialist

6 days ago


Dublin, Dublin City, Ireland beBeeTechnical Full time €80,000 - €125,000
Job Title: Technical Guidance Specialist

This role involves collaboration with international teams to deliver strategic solutions post-sale, working with visionary brands and innovative digital agencies.

As a technical guidance specialist, you'll have the opportunity to work on expert-level guidance and product expertise that will help customers make informed decisions and achieve success with their projects.

Key Responsibilities:
  • Develop and deliver technical enablement content on product platform features to customers, providing consultative advice and recommendations on specific implementation use cases.
  • Identify and propose comprehensive solution designs to complex business problems after conducting customer discovery sessions.
  • Stay current with industry developments and translate this knowledge into best practices, workshops, and enablement materials for customers.
  • Create prototypes or code examples to facilitate customer onboarding and support projects.
  • Maintain a foundational understanding of related technologies and stay up-to-date with industry trends.
  • Synthesize and communicate customer product feedback to Product Management, Engineering, and Marketing teams.
  • Support engagement managers on quoting and scoping of service agreements.
  • Partner with Sales, Customer Success Managers, and Solution Engineers to ensure a successful customer experience.
  • Continuously improve professional skills through training, reading, and mentorship.


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