Advanced Technical Support Specialist

24 hours ago


Dublin, Dublin City, Ireland beBeeTechnical Full time €40,000 - €80,000
Advanced Technical Support Specialist

This is an advanced-level technical position that offers many opportunities to grow professionally and master industry-leading methodologies and tools. As a key member of our team, you will be responsible for providing technical support via chat or email during regular working hours.

Key Responsibilities:

  • Offer solutions to complex technical problems and provide guidance to customers.
  • Analyze and troubleshoot technical issues using web development and inspection tools.
  • Develop and maintain a deep understanding of WordPress, HTML, CSS, JavaScript, PHP, and other coding languages.
  • Collaborate with the team to develop and implement new technologies and tools.

Requirements:

  • At least 2 years of experience in Technical Support (Tier 1 or 2).
  • Experience with WordPress, HTML, CSS, and JavaScript.
  • Knowledge of web development and inspection tools.
  • Ability to analyze and solve complex technical problems.
  • Fluent communication skills in English.
  • Ability to work under pressure.

Benefits:

This role offers a unique opportunity to grow professionally and develop your skills in a dynamic and fast-paced environment. You will have the chance to work with cutting-edge technology and collaborate with a talented team to drive innovation and excellence.



  • Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €57,000 - €73,000

    About the RoleOur Customer Support team is dedicated to providing exceptional assistance to our clients, empowering them to achieve clarity in their work and optimal results with Asana.We are a team of Asana experts and productivity specialists who are passionate about investing in our clients' success. We help our clients navigate questions, feature...


  • Dublin, Dublin City, Ireland beBeeHardware Full time €123,768 - €146,344

    Job Description">We are looking for an experienced Field Hardware Support Engineer to join our team of professionals working with pharmaceutical clients based in Dublin. This is a unique opportunity to work on complex hardware and communication systems, troubleshoot issues, and provide technical support. The successful candidate will have a strong background...


  • Dublin, Dublin City, Ireland beBeeTechnical Full time €45,000 - €65,000

    **Job Opportunity**We are seeking a skilled Technical Support Specialist to provide expert assistance via chat or email during regular working hours.This is a full-time, home office based position that requires strong analytical and problem-solving skills, with the ability to communicate complex technical ideas fluently in English.The ideal candidate will...


  • Dublin, Dublin City, Ireland beBeeSpecialist Full time €60,000 - €80,000

    Technical Support SpecialistAre you a technical expert with a passion for delivering exceptional customer experiences? Do you enjoy troubleshooting and problem-solving? We're looking for a skilled Technical Support Specialist to join our team.Job DescriptionAs a Technical Support Specialist, you will be responsible for providing high-quality technical...


  • Dublin, Dublin City, Ireland beBeeEngineer Full time €80,000 - €100,000

    Job Opportunity:We are seeking an experienced technical support specialist to join our team in Dublin. This is a permanent role that requires at least 5 years of experience in desktop support, managing level 1, 2, and some 3 issues.The successful candidate will work in a demanding and varied environment, covering Windows desktop issues, PC builds, software...


  • Dublin, Dublin City, Ireland beBeeSupport Full time €45,000 - €60,000

    Role OverviewAs a skilled Technical Support Specialist, you will serve as the primary point of contact for local technical support at our organisation's customer sites.Your responsibilities will include delivering prompt and professional assistance to resolve IT-related challenges, enabling your colleagues and customers to remain productive and achieve their...


  • Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €50,000 - €80,000

    Technical Support SpecialistThe Technical Support Specialist is a technical resource who guides customers during critical issues to ensure timely and effective case resolution.Job DescriptionThis role focuses on delivering amazing customer support experiences and maintaining the health of the ServiceNow platform by helping customers understand or...


  • Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €69,000 - €87,000

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team and provide exceptional customer experiences.Main Responsibilities:Customer Communication ExpertiseOwning customer communications and issues from initial contact until resolutionBecoming an encyclopedia of knowledge about product functionalityEnsuring...


  • Dublin, Dublin City, Ireland beBeeTechnical Full time €40,000 - €55,000

    Job Title: Technical Support SpecialistDescription:We are seeking a skilled Technical Support Specialist to provide high-quality technical assistance to our users. This is a fully onsite role, requiring excellent communication and problem-solving skills.Acting as the first point of contact for user inquiries, responding to phone calls, emails, and remote...


  • Dublin, Dublin City, Ireland beBeeSupport Full time €40,000 - €50,000

    Job Title: Technical Support SpecialistAt our organization, we are seeking a highly skilled technical support specialist to join our team. This is an onsite support role in Dublin, working with one of our clients.The successful candidate will be responsible for providing first-level support to users, managing incidents, recording and alerting, initial...