Technical Support Specialist

1 week ago


Dublin, Dublin City, Ireland beBeeSpecialist Full time €60,000 - €80,000
Technical Support Specialist

Are you a technical expert with a passion for delivering exceptional customer experiences? Do you enjoy troubleshooting and problem-solving? We're looking for a skilled Technical Support Specialist to join our team.

Job Description

As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our customers. You will work closely with our product teams to identify and resolve complex technical issues, utilizing your analytical and problem-solving skills to deliver effective solutions.

  • Provide exceptional technical support to customers via phone, email, and chat
  • Collaborate with product teams to identify and resolve technical issues
  • Utilize knowledge management systems to document and share knowledge with the team
Required Skills and Qualifications

To be successful in this role, you will need:

  • 1-2 years of experience in technical support or a related field
  • Strong understanding of REST API, SDKs, and webhooks
  • Solid understanding of tech fundamentals and modern tools
  • Excellent communication and problem-solving skills
  • Ability to think critically and learn on-the-fly
Benefits

We offer a competitive salary, equity in a fast-growing startup, and a range of benefits including health insurance, pension scheme, and flexible paid time off policy.

Others

We value diversity and are committed to equal employment opportunity. If you're passionate about delivering exceptional customer experiences and have the skills and qualifications we're looking for, please apply today.



  • Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €69,000 - €87,000

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team and provide exceptional customer experiences.Main Responsibilities:Customer Communication ExpertiseOwning customer communications and issues from initial contact until resolutionBecoming an encyclopedia of knowledge about product functionalityEnsuring...


  • Dublin, Dublin City, Ireland beBeeSupport Full time €60,000 - €100,000

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled professional to provide technical support to our partners and clients globally. As a key member of our global team, you will work closely with cross-functional teams to ensure high-quality products and satisfactory experiences for our partners and customers.


  • Dublin, Dublin City, Ireland beBeetechnical Full time €40,000 - €60,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. This is an exciting opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. The successful candidate will provide technical support expertise in complex information infrastructure environments, integrating company...


  • Dublin, Dublin City, Ireland beBeeTechnical Full time €40,000 - €60,000

    Technical Support Professional">The Virtu IT team seeks a skilled Technical Support Specialist to join our global team. As an integral member, you will be responsible for providing exceptional end-user support and infrastructure services in London, Dublin, and Paris.This role involves delivering desktop support, resolving technical issues, and collaborating...


  • Dublin, Dublin City, Ireland Tricentis Full time

    OverviewJoin to apply for the Technical Support Specialist role at Tricentis.Location: Dublin, IrelandHybrid: 3 days per week in the officeThe Technical Support Specialist will be responsible for providing technical support for our Tricentis catalog with a concentration on our Tricentis Tosca product. The Support Specialist will work from the SAP subsidiary...


  • Dublin, Dublin City, Ireland beBeeSpecialist Full time €60,000 - €80,000

    Technical Support Specialist OpportunityAs a forward-thinking organization, we are committed to providing exceptional customer experiences and driving innovation in our industry. To support this mission, we are seeking a skilled Technical Support Specialist to join our team.This role involves working closely with cross-functional teams to maintain...


  • Dublin, Dublin City, Ireland beBeeSupport Full time €60,000 - €80,000

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for providing expert technical support for hardware and software across various sites. They will work closely with customers to troubleshoot and resolve product performance issues, as well as advise on preventive maintenance and...


  • Dublin, Dublin City, Ireland beBeeTechnical Full time €90,000 - €115,000

    Job DescriptionWe are seeking a skilled Technical Support Specialist to provide assistance to customers using IBM Content Manager 8. The ideal candidate will possess strong problem determination and problem source identification skills, with the ability to troubleshoot complex issues related to CM8.The primary focus of this role is to ensure seamless problem...


  • Dublin, Dublin City, Ireland beBeeTech Full time €35,000 - €55,000

    Data Centre TechOur Data Centre Team is seeking a highly skilled and proactive individual to join our team in the role of Technical Support Specialist. As a key member of our technical team, you will be responsible for ensuring the smooth operation of our data centre by performing routine maintenance tasks, troubleshooting hardware and software issues, and...


  • Dublin, Dublin City, Ireland beBeeExpert Full time €75,000 - €114,000

    Overview of the Role:About The PositionThe Senior Technical Support Specialist is responsible for ensuring seamless technical support to developers and enterprises using OpenAI models. This role involves providing expert guidance, resolving complex issues, and supporting customers in maximizing value from deploying our highly-capable models.We are seeking a...