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Operations Associate

3 weeks ago

Dublin, Dublin City, Ireland beBee Careers Full time

Job Title: Operations ETF Associate Role


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At a global leader in financial services, we are seeking an experienced professional to join our Commercial & Investment Bank as an ETF Operations Associate. This role plays a crucial part in assisting clients launch and service Exchange-Traded Funds (ETFs). Our team provides a comprehensive suite of services including global custody, fund accounting, transfer agency, and basket settlement services.


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As an ETF Operations Associate, you will be instrumental in mitigating risk, enhancing returns, and increasing efficiency for our clients. You will leverage our global resources to launch innovative fund structures and engage with clients through a consultative process.


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Key Responsibilities:

  • Manage the end-to-end ETF lifecycle from order placement to settlement of burst transactions;
  • Monitor incoming cash receipts on ETF orders and manage incoming/outgoing collateral on ETF orders;
  • Complete Portfolio Composition File (PCF) Analysis and Trouble-shooting;
  • Research and resolve client inquiries regarding trade and settlement activities in a timely manner;
  • BUILD RELATIONSHIPS WITH J.P. MORGAN'S GLOBAL ETF CLIENTS, AUTHORIZED PARTICIPANTS AND EXTERNAL VENDORS and maintain an excellent and interactive relationship with internal partners including Client Services, Custody, Fund Accounting & Global ETF Team;
  • Drive efficiencies and process improvements within the team and oversee management reporting and efficiency metrics;
  • Support new business initiatives & Authorized Participant on-boards;
  • Work closely with Product development and Technology to ensure successful development and implementation of new products and product enhancements;

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Required Qualifications:

  • Experience in ETF servicing operations, client service, fund accounting or custody is required.
  • Excellent analytical and problem-solving skills are essential.
  • Able to complete multiple tasks accurately and in a timely manner.
  • A strong team player with ability to work in teams distributed across the globe, influence across multiple teams.
  • Adaptability to a fast-paced, consistently changing environment.
  • Strong written and verbal communication skills with complimentary presentation skills.

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About Us:

We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.