Business Insurance Specialist

5 days ago

Mallow, Cork, Ireland beBeeProfessional Full time €40,000 - €70,000
Job Summary

We are seeking a highly motivated Insurance Professional to join our team. In this role, you will be responsible for delivering exceptional service to customers and providing proactive support in managing their insurance needs.

This is an excellent opportunity to deepen your knowledge of the insurance industry and develop your skills in customer service, risk management, and policy administration.

Key Responsibilities
  • Provide day-to-day support to existing clients on their insurance needs, including issuing renewals and renewal comparisons.
  • Deliver exceptional service to customers with professionalism, empathy, and efficiency.
  • Understand customer needs thoroughly through active listening and informed discussions.
  • Handle ad-hoc customer requests as they arise, including mid-term adjustments, claims reporting and management.
  • Identify new business opportunities and follow up with quotations to the client.
  • Carry out robust due diligence on customer risks and identify suitable market options and cover solutions.
  • Maintain accurate and clear documentation and file notes in line with system protocols.
  • Contribute positively to a team-focused, professional, and solution-oriented environment.
Requirements
  • Apa or Cip qualification (or working towards).
  • Experience working within a broking team with an understanding of insurance products and processes.
  • Strong interpersonal and communication skills with a customer-first mindset.
  • A high level of attention to detail.
  • A collaborative team player who supports teammates and team leaders alike.
  • Excellent time management, with commitment to reliability and productivity.
  • Willingness to take initiative and help drive a positive team culture.
  • Understanding of and compliance with fitness and probity standards and the Minimum Competency Code.
What We Offer
  • A supportive and collaborative team culture.
  • Continuous professional development opportunities.
  • The opportunity to make a real impact within a growing and dynamic business.
  • A competitive salary and benefits package.

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