SAP Enterprise Cloud Services Manager

4 days ago


Dublin, Dublin City, Ireland Sap Se Full time

As a Technical Service Manager at SAP Enterprise Cloud Services, you will play a critical role in helping our customers accelerate their cloud transformation journey.

You will act as a trusted technical advisor to our customers and partners, analyzing their business requirements and problems and working across departments to provide quality services.

This includes providing technical guidance and support, resolving technical complexities, and accompanying customers throughout their cloud transformation journey.

The role involves owning and leading operational tasks, escalations, and process improvements, as well as supporting the operation of technical system landscapes and delivering high-quality results.

You will be responsible for identifying top issues, defining action plans, and driving resolution processes, ensuring that our customers receive the best possible service.

To succeed in this role, you will need a strong background in SAP solutions, technology, and products, including SAP Basis skills and experience with Administration and Operations of SAP solutions.



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